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Client Support Specialist
Semesteria
Posted
3 weeks ago

Philippines

Remote

PHP 25K

Junior Level

Contract

Job Categories

Support Client B2B Remote Contract

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Sema Summary

The Client Support Specialist role focuses on providing support for workplace solutions in a B2B environment. Ideal candidates will assist clients by resolving inquiries effectively while ensuring a positive customer experience. The position is remote and suited for junior-level professionals looking to grow in customer support. Contract employment is offered, providing flexibility in work arrangements. Candidates should be ready to engage proactively with clients.

About Company

Semesteria is dedicated to providing unique solutions for businesses in a rapidly changing marketplace. We value innovative approaches and customer satisfaction.

Core Requirements

Excellent communication skills
Problem-solving abilities
Ability to work remotely
Familiarity with B2B services
Basic technical knowledge

Responsibilities

Assist clients with inquiries
Resolve issues in a timely manner
Provide product support
Document client interactions
Engage proactively with clients
Maintain a positive client relationship
Collaborate with internal teams

Must Have skills

CommunicationProblem-solvingCustomer serviceTechnical supportB2B knowledge

Nice To Have Skills

MultitaskingTime managementCRM softwareData entryRemote tools

Tools Knowledge Requried

CRMEmailChat supportTicketing system

Job Keywords

client supportB2Bremote workcustomer servicetechnical support

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