Client Support Specialist
Numi HR Consultancy
Posted
last week
Philippines
Remote
IDR 5M
Entry Level
Full Time
Sema Summary
The Client Support Specialist is responsible for addressing client inquiries and ensuring customer satisfaction. This role requires excellent communication and interpersonal skills to enhance client experiences.
About Company
Numi HR Consultancy specializes in filtering and hiring qualified professionals for organizations looking to outsource their staff. They aim to provide exceptional remote staff solutions to enhance business operations.
Core Requirements
- Bachelor's degree in Business Administration or related field
- Experience in a customer-oriented role
- Strong Customer Support skills
- Exceptional Interpersonal Skills
- Ability to work independently in a remote environment
Responsibilities
- Address client inquiries and resolve issues
- Respond to client requests via communication channels
- Analyze customer feedback for service improvement
- Collaborate with internal teams to enhance client experiences
- Develop and nurture client relationships
- Ensure customer satisfaction is maintained
- Provide exceptional support across communication channels
Benifits
- Work-life balance
Must Have skills
Job Keywords
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