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S&P Global

Client Support Associate

S&P Global

Posted

yesterday

Makati, National Capital Region, Philippines

Onsite

PHP 30K

Full Time

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Sema

Sema Summary

The Client Support Associate at S&P Global is focused on providing assistance in the real estate industry. This role involves direct client interaction, managing inquiries, and ensuring high levels of customer satisfaction. Ideal candidates should possess relevant experience or knowledge in client support and real estate. The position is full-time and located in Makati, Philippines, offering a competitive salary and opportunities for professional growth.

About Company

S&P Global is a leading provider of financial information and market intelligence, serving clients in various industries including real estate.

Core Requirements

  • Bachelor's degree
  • Experience in client support
  • Knowledge of real estate
  • Strong communication skills
  • Problem-solving abilities

Responsibilities

  • Assist clients with inquiries about real estate services.
  • Provide timely resolution to client issues.
  • Collaborate with internal teams for client support.
  • Maintain accurate records of customer interactions.
  • Train or guide junior staff in support procedures.
  • Collect and analyze client feedback for improvements.
  • Keep up-to-date with real estate market trends.

Must Have skills

CommunicationProblem-solvingClient managementAttention to detailReal estate knowledge

Nice To Have Skills

Sales skillsTechnical proficiencyTeam collaborationTime managementAdaptability

Job Keywords

Client SupportReal EstateCustomer ServiceCommunicationProblem Solving

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