Client Success Manager
Trialfacts
Posted
last week
Philippines
Remote
PHP 80K
Senior Level
Full Time
Sema Summary
The Client Success Manager is a senior position responsible for client outcomes across multiple accounts. This role involves proactive leadership and collaboration with various teams to ensure long-term client success.
About Company
Trialfacts specializes in patient recruitment for clinical trials, combining marketing expertise with trial experience to provide effective solutions.
Core Requirements
- Proven experience in client success leadership.
- Strong communication skills.
- Ability to align multiple teams.
- Experience in remote team management.
- Degree or equivalent experience.
Responsibilities
- Own client outcomes end-to-end.
- Lead client-facing teams.
- Manage internal coordination.
- Set direction for client engagement.
- Drive performance metrics.
- Ensure delivery quality and retention.
- Communicate effectively with stakeholders.
Benifits
- Unlimited PTO
- Paid learning and growth
- Real flexibility
Must Have skills
Job Keywords
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