Client Specialist
FIS
Posted
last week
Makati, National Capital Region, Philippines
Remote
PHP 50K
Mid Level
Full Time
Sema Summary
As a Client Specialist at FIS, you will provide technology support in a hybrid role. This position requires effective communication skills and problem-solving abilities.
About Company
FIS is a global leader in financial technology, providing innovative solutions for payment processing, banking, and investment services. With a strong focus on collaboration and diversity, FIS aims to advance the way the world pays and invests.
Core Requirements
- Bachelor's degree in Business Administration
- Proficient in troubleshooting technical issues
- Experience in customer service roles
- Ability to communicate technical information clearly
- Knowledge of IT infrastructure
Responsibilities
- Provide desk-side assistance for technology issues
- Install and maintain desktop systems and networks
- Document and track client incidents
- Communicate with clients about technical problems
- Prioritize and escalate support incidents
- Perform upgrades and backups of systems
- Participate in IT development projects as needed
Benifits
- Flexible work environment
- Diverse atmosphere
- Professional development
- Volunteer opportunities
- Competitive salary
Must Have skills
Job Keywords
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