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Semesteria

Client Servicing Executive

Semesteria

Posted

last week

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Client Servicing Executive is responsible for managing client relationships. The role focuses on ensuring excellent service to retain clients.

About Company

Semesteria is dedicated to providing exceptional services in client relationship management.

Core Requirements

  • Bachelor's degree in a relevant field.
  • Strong communication skills.
  • Ability to work in a team.
  • Problem-solving aptitude.
  • Experience in customer service.

Responsibilities

  • Manage client interactions to ensure satisfaction.
  • Address client queries and issues promptly.
  • Assist in developing client service strategies.
  • Maintain records of client feedback.
  • Collaborate with sales teams to boost client retention.
  • Participate in client meetings as necessary.
  • Provide updates on client service metrics.

Must Have skills

CommunicationTeamworkProblem-solvingCustomer serviceTime management

Job Keywords

client servicingcustomer supportcommunication skillsrelationship managementservice excellence

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