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Staffing Step Pvt. Ltd

Client Services Representative

Staffing Step Pvt. Ltd

Posted

yesterday

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 40K

Full Time

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Sema

Sema Summary

As a Client Services Representative at Staffing Step Pvt. Ltd, you will be responsible for managing client interactions, addressing inquiries, and providing exceptional support. This full-time role requires strong communication and customer service skills. The position is based in Kathmandu, Nepal, and aims to create fulfilling customer experiences. You will work on-site with a collaborative team to drive client satisfaction.

About Company

Staffing Step Pvt. Ltd specializes in staffing and recruitment solutions, focusing on connecting talented individuals with suitable job opportunities.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to multitask
  • Customer service experience
  • Problem-solving skills

Responsibilities

  • Manage client communications effectively
  • Address customer inquiries and concerns
  • Provide information about services and products
  • Coordinate with internal teams for service support
  • Maintain accurate client records
  • Follow up on client feedback
  • Assist in resolving any client issues

Must Have skills

Communication skillsCustomer serviceMultitaskingTeamworkProblem-solving

Nice To Have Skills

Experience with CRM toolsSales skillsTime managementAdaptabilityConflict resolution

Tools Knowledge Requried

CRM softwareEmailMicrosoft OfficePhone systemsChat platforms

Job Keywords

Client ServicesCustomer SupportCommunicationSalesProblem Solving

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