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TalentWala

Client Services Manager

TalentWala

Posted

5 days ago

Hyderabad, Telangana, India

Remote

INR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Client Services Manager role involves overseeing client relations and enhancing service delivery. This position requires strong communication and management skills to ensure customer satisfaction.

About Company

TalentWala is a forward-thinking company focused on enhancing client experiences and service delivery. They prioritize innovative solutions and customer care in a competitive market.

Core Requirements

  • Bachelor's degree in a relevant field.
  • Experience in client management.
  • Strong communication skills.
  • Proficiency in service operations.
  • Ability to work in a hybrid environment.

Responsibilities

  • Manage client relationships effectively.
  • Ensure service delivery meets client expectations.
  • Support the team in client-related queries.
  • Develop strategies to improve client satisfaction.
  • Collaborate with various departments to fulfill client needs.
  • Analyze client feedback for service improvement.
  • Coordinate regular check-ins with clients.

Must Have skills

Client managementCommunicationProblem-solvingTeam collaborationAdaptability

Job Keywords

Client ServicesManagementCustomer SatisfactionHybrid WorkOperations

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