Client Services Associate
ibex
Posted
3 weeks ago
Mandaluyong
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
The Client Services Associate will be responsible for managing client inquiries and providing exceptional support. This role requires strong communication skills and the ability to resolve issues effectively. Ideal candidates should demonstrate a customer-focused attitude and the ability to work in a fast-paced environment. The position is full-time and based in Mandaluyong, Philippines.
About Company
ibex is a leading provider of customer experience solutions, specializing in delivering support to various clients globally. With a focus on enhancing customer satisfaction and engagement, ibex aims to provide top-tier services across multiple sectors.
Core Requirements
- Bachelor's degree
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Ability to work in a team
Responsibilities
- Manage client inquiries and requests
- Provide support and solutions to clients
- Document interactions in internal systems
- Collaborate with team members on client issues
- Maintain client relationships
- Identify areas for service improvement
- Assist in training new team members
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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