Client Services Analyst
Kroll
Posted
last week
Manila, National Capital Region, Philippines
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
The Client Services Analyst role involves managing transactions and client interactions in financial services. Strong communication and attention to detail are essential for successfully supporting internal teams and clients.
About Company
Kroll is a leading provider of risk and financial advisory solutions with a global team of over 6,500 professionals dedicated to helping clients navigate complex challenges.
Core Requirements
- Experience in Middle Office or Client Services.
- Strong written communication skills.
- Proficient in Excel.
- Ability to learn new systems quickly.
- Attention to detail.
Responsibilities
- Manage deal-specific files and onboarding.
- Process share transfers and maintain billing.
- Respond to client queries professionally.
- Support internal teams with system updates.
- Prepare reports and improve data analysis.
- Engage with clients on KYC processes.
- Suggest improvements to internal tools.
Benifits
- Career growth opportunities
- Mentorship programs
- Employee Assistance Programs
- Work-life balance resources
Must Have skills
Job Keywords
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