Client Service Manager
SMBC Group
Posted
last week
Makati, National Capital Region, Philippines
Remote
IDR 15M
Mid Level
Full Time
Sema Summary
This role focuses on delivering Transaction Banking solutions through implementation and customer support. You'll manage client interactions and ensure a high level of satisfaction.
About Company
SMBC Group is a top-tier global financial group with a diverse range of services including banking, leasing, securities, and consumer finance. It has a rich history and operates in nearly 40 countries.
Core Requirements
- Degree in Finance or related field
- Experience in transaction banking
- Knowledge of ERP systems
- Strong communication skills
- Project management experience
Responsibilities
- Manage implementation of transaction banking solutions
- Lead customer training for banking platforms
- Support Sales with complex solutions delivery
- Monitor implementation progress and timelines
- Troubleshoot customer issues
- Coordinate with internal product teams
- Build and maintain strong client relationships
Must Have skills
Job Keywords
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