Client Relations Staff
VICTION.ID
Posted
3 months ago
Gambir, Jakarta, Indonesia
Onsite
IDR 5M
Junior Level
Full Time
Sema Summary
The Client Relations Staff will manage client communications and enhance customer satisfaction. This role requires engaging with clients to resolve issues and provide guidance on services.
About Company
VICTION.ID is associated with PT Victory International Futures, providing trading services and education. Founded in 2024, it is regulated and aims to enhance clients' understanding of trading strategies.
Core Requirements
- Bachelor's degree in a relevant field.
- Strong communication skills.
- Ability to resolve client issues effectively.
- Understanding of financial services.
- Customer service experience.
Responsibilities
- Manage daily client communications.
- Address client inquiries and concerns.
- Provide information about financial services.
- Assist in educating clients on trading strategies.
- Collaborate with the sales team.
- Monitor client satisfaction levels.
- Prepare reports on client feedback.
Must Have skills
Job Keywords
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