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Bernales & Associates

Client Relations Officer

Bernales & Associates

Posted

last week

Quezon City

Onsite

PHP 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Client Relations Officer manages client relationships and addresses customer inquiries. The role involves maintaining communication, fostering long-term partnerships, and coordinating with internal teams for client satisfaction.

About Company

Bernales & Associates is a leading contact service provider in the field of domestic and day-shift BPO outsourcing, dedicated to enhancing client engagement and support.

Core Requirements

  • Bachelor's degree in Marketing or related field
  • 1-3 years experience in client relations
  • Strong verbal and written communication in English
  • Proficient in MS Office
  • Strong organizational skills

Responsibilities

  • Manage client relationships
  • Address customer inquiries
  • Maintain communication with clients
  • Coordinate with internal teams
  • Deliver exceptional customer support
  • Enhance customer loyalty
  • Foster long-term partnerships

Benifits

  • Work-life balance
  • Professional development

Must Have skills

CommunicationProblem-solvingOrganizationMS Office proficiencyTeamwork

Job Keywords

Client RelationsCustomer SupportBPOCommunication SkillsOrganizational Skills

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