Client Partner
Cialfo
Posted
last week
Jakarta, Indonesia
Onsite
IDR 15M
Mid Level
Full Time
Sema Summary
Cialfo seeks a Client Partner to foster relationships with high-quality B2B clients in the education sector. This role involves maximizing client satisfaction and account growth through tailored solutions and exceptional service.
About Company
Cialfo is a technology platform transforming higher education through tools that connect students, educators, and institutions. Their mission is to make education accessible and empower students worldwide.
Core Requirements
- Bachelor's degree in Business or related field
- 5+ years in customer success or account management
- Experience in B2B solutions
- Strong analytical and communication skills
- Familiarity with SaaS and EdTech
Responsibilities
- Drive client success and align solutions with goals.
- Conduct onboarding and training sessions.
- Analyze client engagement data for insights.
- Regularly assess and improve client satisfaction.
- Resolve operational challenges with internal teams.
- Encourage platform adoption and account growth.
- Develop long-term client strategies for retention.
Must Have skills
Job Keywords
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