Client Ops Associate
JPMorganChase
Posted
3 weeks ago
Metro Manila
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
The Client Ops Associate role focuses on delivering billing solutions to enhance client satisfaction. Responsibilities include managing fee billing setups and ensuring timely invoice production.
About Company
JPMorganChase is one of the oldest and largest financial institutions, providing innovative financial solutions globally. They serve a diverse range of clients, including consumers, businesses, and government entities.
Core Requirements
- Proficiency in Microsoft Office applications
- Strong written and verbal communication skills
- Ability to build professional relationships
- Organizational and time management skills
- Analytical and problem-solving skills
Responsibilities
- Analyze client fee schedules for accurate billing.
- Coordinate with various teams to ensure correct invoicing.
- Identify new product price points for billing.
- Keep clients updated on billing processes.
- Manage inquiry resolution for billing services.
- Review and complete setup cases within SLAs.
- Participate in process improvement initiatives.
Must Have skills
Job Keywords
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