Client Onboarding Expert
ShopDeck
Posted
yesterday
Bengaluru, Karnataka, India
Onsite
INR 25K
Mid Level
Full Time
Sema Summary
The Client Onboarding Expert role at ShopDeck involves ensuring seamless client integration and satisfaction. This mid-level position requires effective communication and training skills to facilitate onboarding processes. The salary range is competitive, aligning with industry standards. Located in Bengaluru, this full-time role is ideal for candidates with a strong background in client relations. Given the nature of the work, you will be engaged directly with clients to support their onboarding journey.
About Company
ShopDeck is a company focused on delivering exceptional client experiences through effective onboarding solutions. We aim to streamline the onboarding process for our clients.
Core Requirements
- Bachelor's degree
- 2-4 years experience in client support
- Strong communication skills
- Experience with onboarding processes
- Ability to manage client relationships
Responsibilities
- Guide clients through the onboarding process
- Train clients on product features
- Address client queries and concerns
- Gather client feedback for improvements
- Develop onboarding materials and resources
- Maintain accurate records of client interactions
- Ensure timely follow-ups with clients
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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