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MicroSourcing

Client Implementation Officer

MicroSourcing

Posted

last week

Quezon City

Remote

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Client Implementation Officer orchestrates the onboarding journey for new clients and ensures timely project launches. This role involves collaboration across departments to enhance processes and communication.

About Company

MicroSourcing is the largest offshore provider of managed services in the Philippines, with a commitment to diversity and an inclusive culture. They offer skilled professionals for SMEs and mid-market companies, leveraging deep labor market knowledge.

Core Requirements

  • Bachelor's degree
  • 3-5 years in Client Implementations
  • Experience in Operations Management
  • Proficiency in Word, Excel, and Project Planning Tools
  • Strong communication and conflict resolution skills

Responsibilities

  • Lead phases of client onboarding from planning to execution.
  • Serve as the primary liaison between clients and internal departments.
  • Develop risk mitigation project plans for launches.
  • Analyze implementations for process improvement opportunities.
  • Communicate project status to management and clients.
  • Maintain project documentation and best practices.
  • Facilitate workshops and discussions with stakeholders.

Benifits

  • healthcare coverage
  • paid time-off
  • group life insurance
  • performance bonuses
  • flexible work arrangements

Must Have skills

Project ManagementCommunicationProblem SolvingOperations ManagementTeam Leadership

Job Keywords

Client OnboardingProject ManagementOperationsOutsourcingTeam Coordination

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