Client Experience Manager
TRULY ENAMOURED
Posted
3 weeks ago
Singapore
Onsite
SGD 5K
Mid Level
Full Time
Sema Summary
The Client Experience & Operations Manager ensures every bride receives exceptional service that aligns with the brand's luxury standards. This role involves managing client communications, scheduling, and operational coordination.
About Company
TRULY ENAMOURED is a leading multi-label luxury bridal boutique in Singapore, dedicated to providing exceptional service to discerning brides.
Core Requirements
- Minimum 5 years in client relations or luxury service
- Strong emotional intelligence
- Exceptional organizational skills
- Experience with CRM platforms
- Ability to lead a small team
Responsibilities
- Serve as the primary point of contact for clients
- Onboard clients with clarity and warmth
- Manage client concerns and expectations
- Coordinate fitting schedules and stylist calendars
- Ensure timely follow-up on client inquiries
- Oversee CRM usage and data accuracy
- Train and mentor junior staff
Must Have skills
Job Keywords
Similar Jobs
Manager Cyber Defence
Deloitte
Singapore, Singapore
Center Manager
AMP Singapore
Singapore
Compliance Manager
Kerry Consulting
Singapore, Singapore
Compliance Manager
Nanyang Technological University Singapore
Singapore, Singapore
Compliance Manager
Wise
Singapore
Cluster Manager
MY World Preschool Ltd
Singapore
Compliance Manager
Ethos BeathChapman
Singapore
Talent Manager
Caliber8 Recruitment
Singapore, Singapore
Compliance Manager
Wise
Singapore
Compliance Manager
Bank of Singapore
Singapore, Singapore
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.