Client Delivery Manager
NTT DATA, Inc.
Posted
2 days ago
Gurgaon, Haryana, India
Remote
INR 60K
Mid Level
Full Time
Sema Summary
The Client Delivery Manager at NTT DATA, Inc. will be responsible for overseeing the managed services delivery to clients. This role requires a blend of management skills and customer service expertise to ensure client satisfaction. The position is based in Gurgaon, India, and offers hybrid working options. Candidates are expected to have mid-level experience in similar management roles. NTT DATA provides a collaborative environment focused on innovation.
About Company
NTT DATA, Inc. is a global IT service provider that combines technical expertise with innovation to help clients achieve their business objectives while maintaining a commitment to quality and excellence.
Core Requirements
- Bachelor's degree in a relevant field.
- Experience in client management.
- Strong communication skills.
- Ability to lead teams.
- Problem-solving abilities.
Responsibilities
- Manage client expectations and deliverables.
- Coordinate with internal teams for service delivery.
- Develop and maintain client relationships.
- Analyze performance metrics.
- Facilitate meetings with stakeholders.
- Resolve client issues promptly.
- Ensure compliance with service level agreements.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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