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Semesteria

Client Contributions Specialist

Semesteria

Posted

3 weeks ago

Taguig, National Capital Region, Philippines

Onsite

PHP 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Client Contributions Specialist is responsible for enhancing customer interactions and ensuring client satisfaction. This role involves managing client accounts and providing proactive support to address their needs. Candidates should have a flair for communication and be adept at problem-solving. The position is full-time in Taguig, Philippines, and is suited for junior-level professionals looking to start their careers in client relations. The role may provide essential skills for future advancements in customer support.

About Company

Semesteria is a progressive company focused on enhancing customer experiences and support through innovative contributions from its team.

Core Requirements

  • Bachelor's degree or equivalent
  • Strong communication skills
  • Customer service experience
  • Problem-solving abilities
  • Attention to detail

Responsibilities

  • Manage client accounts effectively
  • Respond to customer queries promptly
  • Assist in resolving client issues
  • Build strong relationships with clients
  • Provide product knowledge to clients
  • Document client interactions accurately
  • Collaborate with the sales team for client retention

Must Have skills

CommunicationCustomer serviceProblem-solvingTime managementDetail-oriented

Nice To Have Skills

CRM softwareTeam collaborationAnalytical thinkingAdaptabilitySales experience

Tools Knowledge Requried

CRMEmailMicrosoft OfficeCommunication ToolsData Management Software

Job Keywords

client relationscustomer supportaccount managementproblem solvingcommunication skills

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