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Zurich Insurance

Claims System Specialist

Zurich Insurance

Posted

2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur

Onsite

MYR 5K

Full Time

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Industry

Sema

Sema Summary

The Claims System Specialist at Zurich Insurance is responsible for managing and optimizing claims processing systems. This role involves ensuring smooth operations for claims management and providing support to customers throughout the claim process. The position is based in Kuala Lumpur and offers a full-time employment opportunity. Candidates should be proactive and detail-oriented, with a keen interest in insurance systems and customer service.

About Company

Zurich Insurance is a global insurance company dedicated to providing insurance solutions and services. The company is known for its customer-focused approach and commitment to excellence in claims management.

Core Requirements

  • Bachelor's degree in a related field
  • Experience with claims management systems
  • Strong analytical skills
  • Excellent communication abilities
  • Attention to detail

Responsibilities

  • Manage the claims processing system
  • Assist in the optimization of claims workflows
  • Support customers with their claims inquiries
  • Collaborate with internal stakeholders to improve processes
  • Provide training on claims systems
  • Analyze data to identify trends and improvements
  • Document and report on claims metrics

Must Have skills

Claims managementAnalytical skillsCustomer serviceCommunicationDetail-oriented

Nice To Have Skills

Project managementTeam collaborationProblem-solvingInsurance knowledgeTechnical proficiency

Tools Knowledge Requried

Claims management systemData analytics toolsMS OfficeCommunication software

Job Keywords

ClaimsInsuranceCustomer supportAnalyticsTechnical skills

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