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QBE Insurance

Claims Officer

QBE Insurance

Posted

last week

Quezon City, National Capital Region, Philippines

Remote

PHP 30K

Mid Level

Full Time

Match

Skills

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Sema

Sema Summary

The Claims Officer role involves supporting claims teams through various administrative tasks. Key responsibilities include ensuring compliance with policies, communicating with customers, and processing claims efficiently.

About Company

QBE Insurance is an international insurer and reinsurer headquartered in Sydney, Australia, with a presence in 26 countries. The company focuses on enabling a more resilient future through tailored insurance solutions and risk management.

Core Requirements

  • Bachelor's Degree or equivalent experience
  • Strong customer service skills
  • Proficiency in Microsoft tools
  • Analytical skills
  • Effective communication skills

Responsibilities

  • Ensure compliance with QBE policies and regulations
  • Authorize claims payments within authority limits
  • Communicate effectively with customers
  • Triage emails to correct claims handlers
  • Identify recovery opportunities on claims
  • Provide feedback on claims activity to underwriters
  • Ensure all required documents are complete for hand-off

Must Have skills

Customer serviceAnalytical thinkingNegotiationDetail-orientedClaims processingCommunicationTime management

Job Keywords

Claims OfficerInsuranceAdministrative tasksCustomer serviceRisk management

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