Claims Manager
Prudential Services Asia
Posted
last week
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Onsite
MYR 12K
Senior Level
Full Time
Sema Summary
Prudential is seeking a Claims Manager to enhance service quality and efficiency in claims operations. The role involves managing pre-authorisation and claims processes while leading a team to deliver exceptional customer service.
About Company
Prudential Services Asia is a leading provider of insurance and financial solutions in the Asia Pacific region, known for its commitment to service excellence and innovative technology.
Core Requirements
- Bachelor's degree in relevant field.
- Experience in claims management.
- Strong leadership skills.
- Deep understanding of insurance processes.
- Expertise in fraud management.
Responsibilities
- Lead claims operations team.
- Develop and manage claims policies.
- Monitor and report on claims KPIs.
- Negotiate fees with medical providers.
- Train team members on claims processes.
- Manage escalated customer issues.
- Implement innovative claims initiatives.
Must Have skills
Job Keywords
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