Claims Expert
Techcombank
Posted
3 weeks ago
Hanoi, Hanoi, Vietnam
Onsite
VND 20M
Senior Level
Full Time
Sema Summary
The Claims Expert plays a crucial role in evaluating and processing complex insurance claims. This position ensures compliance and enhances operational effectiveness while improving customer experience.
About Company
Techcombank is a leading bank in Vietnam focused on digital transformation and customer-centric services, aiming to uplift individuals and businesses.
Core Requirements
- Bachelor’s degree in Insurance, Finance, or related field.
- Minimum of 8 years in claims processing.
- Strong understanding of life insurance products.
- Proficient in analyzing medical and legal documents.
- Excellent communication and problem-solving skills.
Responsibilities
- Evaluate high-complexity insurance claims.
- Examine completeness of insurance documents.
- Analyze operational risks and recommend solutions.
- Act as technical lead for claims reviews.
- Handle escalated disputes professionally.
- Contribute to new product development discussions.
- Train staff on advanced claims processing techniques.
Must Have skills
Job Keywords
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