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TSA Group

Claims Consultant

TSA Group

Posted

last week

Pasay, National Capital Region

Onsite

PHP 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Claims Consultant will handle claims processing and liaise with suppliers for repairs. The role requires adherence to a 24/7 shifting schedule and effective communication skills.

About Company

TSA Group specializes in contact center solutions, delivering customer experience services for leading brands globally. Based in Australia, they aim to revolutionize customer interactions.

Core Requirements

  • Completed at least 2 years in college
  • 6 months of customer service experience
  • Experience in call center environments
  • Flexibility to handle diverse customer requests
  • Comfort with customer service software

Responsibilities

  • Complete tasks on claims processing.
  • Liaise with suppliers to organize repairs.
  • Approve payments to suppliers and customers.
  • Draft claims correspondence.
  • Update claims with accurate information.
  • Track and review claim progression.
  • Work in a 24/7 shifting schedule.

Must Have skills

CommunicationCustomer serviceProblem-solvingFlexibilityAttention to detail

Job Keywords

ClaimsCustomer ExperienceContact CenterSupportConsulting

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