Claims Associate
PT Astra International Tbk
Posted
last week
Jakarta, Jakarta, Indonesia
Onsite
IDR 8M
Entry Level
Full Time
Sema Summary
The Claims Associate will manage warranty claims and ensure customer satisfaction. This role requires collaboration with sales and marketing teams to ensure accurate communication regarding warranties.
About Company
PT Astra International Tbk is a leading company in the automation machinery manufacturing sector, providing comprehensive sales and service support.
Core Requirements
- Bachelor's degree in engineering.
- At least 2 years of experience in claims management.
- Strong resilience and ability to work under pressure.
- Technical understanding and ability to read technical drawings.
- Proficiency in Microsoft Office and English.
Responsibilities
- Determine and draft warranty clauses for products.
- Collaborate with sales and marketing teams.
- Verify and process customer claims.
- Ensure compliance with health and safety regulations.
- Act as a liaison between customers and stakeholders.
- Monitor and follow up on customer claims.
- Participate in company culture activities and improvement initiatives.
Must Have skills
Job Keywords
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