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Zurich Insurance

Claims Analyst

Zurich Insurance

Posted

3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Onsite

MYR 6K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Claims Analyst will manage and resolve property and engineering claims, ensuring fair and efficient handling. This role requires strong communication and analytical skills to support customers through the claims process.

About Company

Zurich Insurance Group is a leading global multi-line insurer with over 150 years of experience, serving more than 75 million customers worldwide.

Core Requirements

  • Experience in property claims handling
  • Strong attention to detail
  • Excellent communication skills
  • Problem-solving abilities
  • Ability to work independently and collaboratively

Responsibilities

  • Review and analyze property and engineering claims.
  • Ensure timely handling of claims per company policies.
  • Communicate with customers and brokers throughout the process.
  • Act as an escalation point for complex claims.
  • Liaise with stakeholders to facilitate claims processes.
  • Support initiatives to improve workflows and customer experience.
  • Champion automation and process improvement efforts.

Benifits

  • Growth opportunities
  • Inclusive environment
  • Career development

Must Have skills

Claims handlingAttention to detailDecision-makingInterpersonal skillsCustomer-focused mindsetAdaptabilityTechnical report interpretation

Job Keywords

Claims AnalystInsuranceProperty ClaimsEngineering ClaimsCustomer Service

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