Chief Concierge
Hilton
Posted
yesterday
Chiang Saen, Chiang Rai, Thailand
Onsite
THB 40K
Mid Level
Full Time
Sema Summary
The Chief Concierge at Hilton will oversee guest experience and ensure exceptional service standards. This on-site, full-time role requires management of concierge services, staff supervision, and guest relations. Ideal candidates should have prior hospitality experience and strong customer service skills. The position is based in Chiang Saen, Thailand and involves working closely with hotel guests to facilitate their needs.
About Company
Hilton is a global hospitality company with a focus on providing exceptional services and experiences to its guests across its hotel brands.
Core Requirements
- Proven experience in hospitality management.
- Strong leadership skills.
- Excellent communication abilities.
- Ability to manage guest relations effectively.
- Diploma or degree in hospitality management.
Responsibilities
- Oversee concierge operations.
- Manage guest inquiries and requests.
- Supervise concierge staff.
- Ensure high quality of guest service.
- Develop concierge service programs.
- Train staff on hospitality standards.
- Collaborate with other departments.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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