Chat Support Intern
Frontlines EduTech
Posted
last week
Hyderabad, Telangana, India
Onsite
INR 20K
Intern Level
Internship
Sema Summary
The role involves providing chat support to students, addressing their inquiries and issues. The ideal candidate will communicate effectively and possess strong problem-solving skills.
About Company
Frontlines EduTech focuses on bridging the gap between academia and industry, providing hands-on training in trending technologies. Established in 2021, the company aims to empower the youth through tailored educational programs.
Core Requirements
- Fluency in Telugu and English
- Excellent written and verbal communication skills
- Basic understanding of online learning platforms
- Strong problem-solving abilities
- Adaptability in a fast-paced environment
Responsibilities
- Respond to student inquiries via chat platform
- Provide assistance on course content and technical issues
- Troubleshoot and resolve student issues efficiently
- Stay updated with latest course offerings and policies
- Ensure student satisfaction with educational courses
- Work collaboratively with senior support staff
- Handle multiple inquiries simultaneously
Must Have skills
Job Keywords
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