CCaaS Architect
EPAM Systems
Posted
3 weeks ago
Coimbatore, Tamil Nadu, India
Onsite
INR 80K
Mid Level
Full Time
Sema Summary
The CCaaS Architect role involves designing and implementing cloud-based contact center solutions using Amazon Connect. This position requires a strong background in cloud architecture and IT consulting. Candidates should possess keen problem-solving abilities and be able to deliver high-quality solutions. The role is full-time and based in Coimbatore, India, making it essential for applicants to have relevant expertise and the ability to work collaboratively in a team environment.
About Company
EPAM Systems is a leading global provider of software engineering and IT consulting services, specializing in delivering high-quality solutions to businesses worldwide.
Core Requirements
- Bachelor's degree in IT or related field
- Experience with Amazon Connect
- Strong knowledge of cloud architecture
- IT consulting experience
- Excellent problem-solving skills
Responsibilities
- Design cloud contact center solutions
- Implement Amazon Connect services
- Collaborate with cross-functional teams
- Provide technical guidance to clients
- Ensure project delivery meets deadlines
- Maintain up-to-date knowledge of industry trends
- Conduct performance analysis and optimization
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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