Semesteria Logo
Melco Resorts & Entertainment

Casino Services Agent

Melco Resorts & Entertainment

Posted

2 days ago

Manila

Onsite

PHP 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Casino Services Agent will be responsible for delivering exceptional customer service and supporting reservations at Melco Resorts & Entertainment. This role involves interacting with guests, managing inquiries, and facilitating a seamless experience within the casino environment. Candidates should possess communication skills and a passion for hospitality. The opportunity is full-time and based in Manila, Philippines.

About Company

Melco Resorts & Entertainment operates premium integrated resort facilities in Asia, offering a unique blend of world-class entertainment and hospitality.

Core Requirements

  • High school diploma or equivalent
  • Customer service experience
  • Strong communication skills
  • Ability to work in a team
  • Attention to detail

Responsibilities

  • Assist guests with reservations
  • Provide information about casino services
  • Handle customer inquiries and requests
  • Ensure guest satisfaction
  • Collaborate with team members
  • Maintain accurate records
  • Support promotional events

Must Have skills

Customer serviceCommunicationProblem-solvingTeamworkAttention to detail

Nice To Have Skills

Multilingual skillsSales experienceAdaptabilityCultural awarenessTime management

Job Keywords

CasinoCustomer ServiceHospitalityReservationsEntertainment

Similar Jobs