Case Management Specialist
ISTA Solutions
Posted
3 months ago
Makati, National Capital Region, Philippines
Remote
PHP 21K
Mid Level
Full Time
Sema Summary
ISTA Solutions is seeking a Case Management Specialist with a background in healthcare customer service. The role involves providing customer support and coordinating care with US insurance providers.
About Company
ISTA Solutions is a leading outsourcing and offshoring consulting firm that focuses on providing tailor-made workflow solutions. They strive to build strong relationships with their clients, ensuring transparency and exceptional support.
Core Requirements
- Basic knowledge about Medicare and Medicaid
- 1 year BPO Healthcare Experience
- Good communication skills
- Ability to multitask
- Familiarity with common medical terms
Responsibilities
- Administer medications and treatments
- Monitor patient vital signs
- Document care provided
- Coordinate with US insurance providers
- Provide customer support through various channels
- Resolve customer inquiries and issues
- Collaborate with colleagues to solve complex problems
Benifits
- Medical insurance
- Health Insurance with free dependents
- 10%-night differential
- Attendance Bonus
- Paid time off
Must Have skills
Job Keywords
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