Card Operations Specialist
Monee
Posted
last week
Mandaluyong, National Capital Region, Philippines
Remote
IDR 12M
Mid Level
Full Time
Sema Summary
The Card Operations Specialist oversees card operations, ensuring efficiency and compliance. This role plays a key part in launching new card products and enhancing customer experience.
About Company
Monee is a leading digital payments and financial services provider in Southeast Asia, part of Sea. It focuses on inclusive financial solutions powered by technology.
Core Requirements
- Bachelor’s degree in Business, Finance, or related field
- At least 2 years in card operations or financial services
- Understanding of card transaction processes
- Experience with vendor coordination
- Strong analytical skills and attention to detail
Responsibilities
- Manage card fulfillment and issuance tracking
- Ensure operational activities meet SLAs
- Maintain documentation in line with SOPs
- Perform data checks for accuracy
- Collaborate with internal teams and external vendors
- Escalate exceptions to the Team Lead
- Identify recurring issues and suggest improvements
Must Have skills
Job Keywords
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