Call Center Supervisor
Be Happy Project
Posted
yesterday
Singapore
Remote
SGD 3K
Part Time
Sema Summary
The Call Center Supervisor role at Be Happy Project involves overseeing call center operations. This position requires managing support staff and ensuring the highest level of customer service. Ideal candidates should have relevant experience in management roles. The job is part-time and fully remote, based in Singapore. The expected salary for this role is around SGD3000 per month.
About Company
Be Happy Project is a company focused on delivering excellent customer service through effective management and support teams.
Core Requirements
- Experience in call center management
- Leadership abilities
- Strong customer service skills
- Ability to work remotely
- Effective communication skills
Responsibilities
- Oversee daily operations of the call center
- Manage and train call center staff
- Ensure high levels of customer satisfaction
- Implement policies and procedures
- Monitor performance metrics
- Resolve escalated customer issues
- Prepare reports for management
Must Have skills
Job Keywords
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