Call Center Representative
Metacom Careers
Posted
3 weeks ago
Pasay, National Capital Region, Philippines
Onsite
PHP 25K
Entry Level
Full Time
Sema Summary
We are looking for motivated and customer-focused individuals to join our customer service team. In this role, you will handle customer interactions through inbound and outbound calls, providing excellent service.
About Company
Metacom Solutions is an information technology and services company based out of the Philippines, offering a range of services and a supportive work environment.
Core Requirements
- High School graduate or equivalent
- 02 years of experience preferred
- Strong verbal English communication skills
- Customer-focused mindset
- Good problem-solving abilities
Responsibilities
- Answer and place calls professionally
- Explain products and services to customers
- Identify and resolve customer concerns
- Record call details accurately
- Work closely with teammates to meet goals
- Provide clear and accurate information
- Deliver excellent customer service
Benifits
- Paid training
- Medical insurance
- Life insurance
- Paid vacation
- Performance incentives
Must Have skills
Job Keywords
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