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Open Access BPO

Call Center Associate

Open Access BPO

Posted

yesterday

Makati, National Capital Region, Philippines

Onsite

PHP 20K

Full Time

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Sema Summary

The Call Center Associate role at Open Access BPO involves managing customer interactions and providing exceptional service. Ideal candidates should possess good communication skills and a friendly demeanor. This full-time position is based in Makati, Philippines, and does not mention specific experience requirements. A typical salary for this position is estimated at PHP20,000 per month. Additional details on benefits are not provided.

About Company

Open Access BPO is a customer service company specializing in providing top-notch support solutions to clients. They focus on creating a positive experience for both customers and employees.

Core Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Customer service experience
  • Ability to handle multiple tasks
  • Proficiency in English

Responsibilities

  • Manage incoming calls
  • Resolved customer inquiries
  • Provide product information
  • Document customer interactions
  • Assist with troubleshooting issues
  • Meet performance metrics
  • Maintain a positive customer experience

Must Have skills

CommunicationCustomer ServiceTime ManagementProblem SolvingActive Listening

Nice To Have Skills

Bilingual SkillsCRM SoftwareSales Experience

Tools Knowledge Requried

Phone SystemCRM Software

Job Keywords

Call CenterCustomer SupportService AssociatePhone SupportCustomer Interaction

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