Call Center Agent
Ampersand
Posted
2 weeks ago
Taguig, National Capital Region
Onsite
PHP 20K
Junior Level
Full Time
Sema Summary
Ampersand is seeking a Call Center Agent based in Taguig, Philippines. The role requires at least 6 months of relevant experience, focusing on customer service and communication skills. As a full-time position, you will handle customer inquiries and support effectively. This opportunity is suitable for individuals looking to develop their careers in a dynamic environment. Benefits and bonuses are not specified.
About Company
Ampersand is a company specializing in customer support solutions.
Core Requirements
- High school diploma or equivalent
- At least 6 months of call center experience
- Strong communication skills
- Ability to work in a team
- Customer service orientation
Responsibilities
- Handle incoming customer calls
- Respond to customer inquiries
- Provide information about products and services
- Resolve customer complaints
- Document customer interactions
- Collaborate with the team on service strategies
- Maintain call center performance standards
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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