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Call Center Agent
True Touch Company Limited
Posted
3 weeks ago

Bangkok City

Onsite

THB 30K

Junior Level

Full Time

Job Categories

Customer Support Service Call Center

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Sema Summary

True Touch Company Limited is seeking a Call Center Agent to provide excellent customer support services. Candidates should possess strong English skills and be comfortable handling calls directly. This full-time role is perfect for junior-level professionals eager to enhance their communication skills. The role is based in Bangkok City, Thailand, and offers opportunities to grow within the company. There are currently 5 applicants, making it a competitive environment.

About Company

True Touch Company Limited specializes in providing customer service solutions, focusing on maintaining high standards of communication and efficiency.

Core Requirements

Good command of English
Strong communication skills
Ability to handle customer inquiries
Problem-solving abilities
Willingness to work on-site

Responsibilities

Answer incoming calls from customers
Assist with customer inquiries and issues
Provide detailed information about services
Document customer interactions accurately
Resolve customer complaints effectively
Maintain a positive attitude while interacting with customers
Collaborate with team members to improve service quality

Must Have skills

English proficiencyCommunication skillsCustomer serviceProblem-solvingActive listening

Nice To Have Skills

Experience in call centersConflict resolutionTime managementMultitaskingBasic computer skills

Tools Knowledge Requried

Phone systemCRM softwareMicrosoft OfficeHelpdesk tools

Job Keywords

Call CenterCustomer SupportEnglishCommunicationService

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