Search for Jobs

Business Systems Analyst
Unity
Posted
3 weeks ago

Bengaluru, Karnataka, India

Onsite

INR 80K

Mid Level

Full Time

Job Categories

IT Support Analysis Operations Software

Match

Skills

Experience

Industry

Sema Summary

Unity is seeking a Business Systems Analyst to enhance customer success operations. The role involves managing customer success platforms and improving support processes.

About Company

Unity is a leading platform for creating and growing games and interactive experiences across various platforms. It supports a wide range of creators in bringing their ideas to life.

Core Requirements

Proven experience as a Systems Administrator
Strong technical skills in system tools management
Understanding of customer success processes
Experience with SaaS platforms and APIs
Excellent analytical and communication skills

Responsibilities

Administer customer success platforms
Customize workflows and ticket forms
Manage user access and permissions
Provide technical support for performance issues
Monitor system performance and data integrity
Drive user adoption through training programs
Collaborate with vendors to implement new solutions

Benifits

work-life balance
employee well-being

Must Have skills

Systems administrationCustomer success toolsAnalytical skillsProblem-solvingCommunication skills

Job Keywords

Business Systems AnalystCustomer SuccessSaaSZendeskSalesforce

Similar Jobs