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Concentrix

Business Partner

Concentrix

Posted

last week

Makati, National Capital Region

Remote

PHP 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The role focuses on driving sales of renewals and services within a dedicated territory. Candidates must possess strong problem-solving skills and have a background in customer service or sales.

About Company

Concentrix is a global leader in technology and services, providing integrated solutions that enhance customer engagement and drive brand success.

Core Requirements

  • 4+ years of experience in customer service or sales
  • Experience with Salesforce or similar CRM
  • Strong problem-solving skills
  • Excellent knowledge of MS Office
  • Willingness to work from home

Responsibilities

  • Sell renewals/services to achieve revenue-based quota
  • Provide accurate sales forecasts
  • Master product knowledge to assess client needs
  • Help customers overcome satisfaction issues
  • Manage high volume of customer contacts via phone and email
  • Maintain the CRM system with relevant customer data
  • Undertake various sales motions including lead qualification

Benifits

  • Health Insurance
  • Paid Time off
  • Life Insurance
  • Employee Assistance Program
  • Learning and Development Programs

Must Have skills

Sales skillsCommunicationProblem-solvingCRM proficiencyMS Office expertise

Job Keywords

SalesCustomer ServiceCRMNegotiationTeamwork

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