Business Applications Analyst
NiCE
Posted
last week
Manila, National Capital Region, Philippines
Onsite
USD 1K
Mid Level
Full Time
Sema Summary
The Business Applications Analyst will enhance services productivity by analyzing and reporting data. This role supports the services operations team through various data management tasks.
About Company
NiCE Ltd. is a software company that provides customer experience solutions, managing millions of interactions and financial transactions globally. It is recognized for its innovation in AI, cloud, and digital technologies.
Core Requirements
- Bachelor's Degree in Business, Economics or related field
- 3-5 years of data analysis experience
- Proficiency in Microsoft Office
- Excellent problem-solving skills
- Strong attention to detail
Responsibilities
- Gather and analyze data to create reports
- Maintain data integrity in CRM systems
- Audit project accounts and collaborate with stakeholders
- Lead process improvement initiatives
- Conduct training sessions on quality management
- Develop documentation for processes
- Create and distribute analytical reports
Must Have skills
Job Keywords
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