Business Analyst
Concentrix
Posted
last week
Quezon City, National Capital Region, Philippines
Onsite
PHP 60K
Mid Level
Full Time
Sema Summary
The Business Analyst at Concentrix is responsible for managing client service agreements and improving operational performance. This role requires strong leadership and analytical skills to drive revenue and enhance client relationships.
About Company
Concentrix is a global technology and services leader that powers the world’s best brands through human-centered, tech-powered, integrated solutions.
Core Requirements
- Associate's Degree in related field
- 7+ years of experience
- 2+ years of management experience
- Ability to coach and develop teams
- Strong analytical skills
Responsibilities
- Analyze and maintain Client Service Level Agreements
- Maximize revenue generation through data collection
- Manage operational reports and performance metrics
- Create relationships with client partners
- Provide leadership and guidance to direct reports
- Conduct one-on-one performance reviews with team members
- Participate in cross-functional meetings to resolve issues
Benifits
- Social insurance
- Paid training
- Transportation provided
Must Have skills
Job Keywords
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