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Concentrix

Business Analyst

Concentrix

Posted

last week

Quezon City, National Capital Region, Philippines

Onsite

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Business Analyst at Concentrix is responsible for managing client service agreements and improving operational performance. This role requires strong leadership and analytical skills to drive revenue and enhance client relationships.

About Company

Concentrix is a global technology and services leader that powers the world’s best brands through human-centered, tech-powered, integrated solutions.

Core Requirements

  • Associate's Degree in related field
  • 7+ years of experience
  • 2+ years of management experience
  • Ability to coach and develop teams
  • Strong analytical skills

Responsibilities

  • Analyze and maintain Client Service Level Agreements
  • Maximize revenue generation through data collection
  • Manage operational reports and performance metrics
  • Create relationships with client partners
  • Provide leadership and guidance to direct reports
  • Conduct one-on-one performance reviews with team members
  • Participate in cross-functional meetings to resolve issues

Benifits

  • Social insurance
  • Paid training
  • Transportation provided

Must Have skills

Analytical skillsLeadership skillsCommunication skillsOrganizational skillsAbility to work under pressure

Job Keywords

Business AnalystClient ManagementTeam LeadershipRevenue GenerationOperational Performance

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