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Semesteria

Business Analyst

Semesteria

Posted

3 weeks ago

Noida, Uttar Pradesh

Onsite

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Business Analyst in Noida, you will analyze business processes and customer service operations. The role involves preparing reports, collaborating with teams, and documenting requirements to improve back-office solutions. A junior-level position, it is perfect for candidates looking to develop their expertise in business analysis. You will be expected to work full-time and contribute to operational efficiency.

About Company

Semesteria is a forward-thinking organization focused on providing exceptional business solutions and services. We prioritize talent development and customer satisfaction.

Core Requirements

  • Bachelor's degree
  • Strong analytical skills
  • Ability to prepare reports
  • Knowledge of customer service operations
  • Familiarity with back-office processes

Responsibilities

  • Analyze business processes
  • Prepare analytical reports
  • Document business requirements
  • Collaborate with different teams
  • Evaluate customer service performance
  • Identify areas for improvement
  • Assist in implementing solutions

Must Have skills

Analytical skillsCommunication skillsProblem-solvingReport writingCustomer service knowledge

Nice To Have Skills

Project managementData visualizationStakeholder management

Tools Knowledge Requried

ExcelSQLTableau

Job Keywords

Business AnalysisReportingData AnalysisProcess ImprovementCustomer Support

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