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Exide Industries Limited

Branch Service Incharge

Exide Industries Limited

Posted

last week

Madurai, Tamil Nadu, India

Onsite

INR 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Branch Service Incharge manages battery service operations at Exide Industries. Responsibilities include supervising technicians, ensuring compliance with service standards, and supporting warranty claims.

About Company

Exide Industries Limited is a leading manufacturer of lead-acid storage batteries in India, providing innovative solutions for automotive and industrial applications.

Core Requirements

  • Bachelor's degree in a relevant field
  • 2 to 3 years of experience in service management
  • Strong knowledge of battery testing and diagnostics
  • Experience in training and supervising staff
  • Ability to manage service operations and compliance

Responsibilities

  • Perform battery testing and diagnosis as per SOPs.
  • Supervise and train service technicians on service practices.
  • Manage battery records and stock coordination at service stations.
  • Visit customer locations for service support and complaint resolution.
  • Ensure hygiene and safety standards at service stations.
  • Monitor warranty risk and adherence to company policies.
  • Assist during internal and external audits and maintain records.

Must Have skills

Service managementTechnical troubleshootingTraining and developmentCompliance monitoringCustomer serviceSAP and service operations tools

Job Keywords

Battery ServiceTechnical SupportService ManagementOperationsTraining

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