BPO Manager
SPX Express
Posted
yesterday
Jakarta, Indonesia
Onsite
IDR 8M
Full Time
Sema Summary
The BPO Manager at SPX Express will oversee courier fulfillment operations in Jakarta, Indonesia. This role requires effective management of processes to ensure timely delivery and customer satisfaction. Responsibilities include coordinating with teams, managing resources, and ensuring compliance with company policies. Candidates should possess strong organizational skills and experience in operations management. The role also offers an excellent opportunity to develop leadership skills in a fast-paced environment.
About Company
SPX Express specializes in delivering reliable courier services and fulfillment management, focusing on operational excellence and customer satisfaction.
Core Requirements
- Bachelor's degree.
- Experience in BPO management.
- Strong leadership skills.
- Excellent communication skills.
- Ability to manage multiple tasks.
Responsibilities
- Oversee daily BPO operations.
- Manage team performance and productivity.
- Ensure compliance with operational policies.
- Coordinate with other departments.
- Develop strategies for efficient fulfillment.
- Monitor key performance indicators.
- Implement process improvements.
Must Have skills
Nice To Have Skills
Job Keywords
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