Billing Support
Manpower Malaysia
Posted
last week
Cyberjaya, Selangor, Malaysia
Onsite
MYR 9K
Entry Level
Full Time
Sema Summary
In this role, you will provide accurate billing information to partners through various communication channels. The position requires strong customer service and problem-solving skills to ensure timely payment resolutions.
About Company
Manpower Malaysia is a leader in innovative workforce solutions, providing services that enable clients to meet their business goals. With over 20 years of experience, they offer a comprehensive suite of solutions to enhance competitiveness.
Core Requirements
- Minimum 6 months of BPO experience
- At least 1 year of customer service experience
- Proficiency in Korean or Japanese
- Strong critical thinking and negotiation skills
- English proficiency B2 or above
Responsibilities
- Contact partners with outstanding payments via phone or email
- Negotiate full or partial payments
- Handle disputes related to unpaid invoices
- Investigate cases with payment discrepancies
- Support partners with account setup and configuration
- Respond to inquiries about account status
- Provide accurate and timely partner support
Must Have skills
Job Keywords
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