Bilingual Customer Support
Semesteria
Posted
3 weeks ago
Thailand
Remote
THB 30K
Junior Level
Full Time
Sema Summary
We are seeking a Bilingual Customer Support Representative to provide exceptional service in both German and Dutch. As a full-time remote position, you'll assist customers, resolve inquiries, and support users effectively. Ideal candidates will have strong communication skills and the ability to work in a team-oriented environment. Experience in customer support is preferred but not mandatory. This role helps expand our international client base while offering flexibility.
About Company
Semesteria is a dynamic company focused on providing top-tier customer service solutions globally. Our mission is to support clients in navigating their challenges with expertise and empathy.
Core Requirements
- Fluent in German and Dutch
- Strong communication skills
- Ability to work remotely
- Experience in customer support preferred
- Problem-solving abilities
Responsibilities
- Assist customers with inquiries
- Resolve issues via email and chat
- Provide product information
- Document customer interactions
- Collaborate with the support team
- Welcome new customers
- Gather customer feedback for improvements
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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