Bilingual Customer Support
ModSquad
Posted
4 days ago
Remote
Remote
USD 3K
Junior Level
Part Time
Sema Summary
ModSquad is seeking a Bilingual Customer Support representative fluent in Vietnamese and English. This remote, part-time role involves assisting customers with their inquiries while delivering high-quality support. Ideal candidates will possess strong communication skills and a passion for providing excellent service. While specific experience is not mandatory, having prior customer service experience would be advantageous.
About Company
ModSquad is a digital engagement company that connects brands with the right people for customer support and community engagement, enhancing the customer experience through dedicated teams.
Core Requirements
- Fluency in Vietnamese and English
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Ability to work in a remote environment
Responsibilities
- Assist customers with their inquiries
- Provide high-quality customer support
- Resolve issues and complaints effectively
- Communicate clearly with customers
- Document interactions with clients
- Work flexible hours as needed
- Collaborate with team members on support strategies
Must Have skills
Nice To Have Skills
Job Keywords
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