Bilingual Advisor
Concentrix
Posted
yesterday
Metro Manila
Onsite
PHP 30K
Full Time
Sema Summary
As a Bilingual Advisor at Concentrix, you will provide technical support and customer service. Fluency in Mandarin is essential for this role, serving clients who require assistance in that language. The position is based in Metro Manila, and involves helping customers solve their issues effectively and efficiently. You'll engage with clients directly, providing guidance and resolving inquiries promptly. The full-time role offers the opportunity to develop communication and problem-solving skills.
About Company
Concentrix is a global leader in customer experience solutions, offering a wide range of services to enhance client engagement and support.
Core Requirements
- Fluency in Mandarin
- Technical support experience
- Customer service skills
- Problem-solving abilities
- Communication skills
Responsibilities
- Provide technical support to customers.
- Assist clients in Mandarin language.
- Resolve customer inquiries promptly.
- Maintain high customer satisfaction.
- Document customer interactions.
- Collaborate with team members.
- Identify customer needs effectively.
Must Have skills
Job Keywords
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