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eClerx

Associate Process Manager

eClerx

Posted

yesterday

Mumbai, Maharashtra, India

Remote

INR 60K

Full Time

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Skills

Experience

Industry

Sema

Sema Summary

The Associate Process Manager role at eClerx involves managing operational processes in a hybrid work environment. This position requires strong organizational skills and the ability to support team improvements. Candidates should possess a background in process management and be adept at working with various teams. This is a full-time opportunity based in Mumbai, India. With a monthly salary estimate of INR60000, this role offers prospects for career growth in a dynamic setting.

About Company

eClerx is known for its expertise in operations management and providing support services to enhance client efficiency and productivity. The company focuses on leveraging technology and talent to deliver excellent results.

Core Requirements

  • Bachelor's degree
  • Experience in process management
  • Strong analytical skills
  • Excellent communication abilities
  • Team leadership experience

Responsibilities

  • Manage day-to-day operations effectively.
  • Identify areas for process improvement.
  • Collaborate with team members for optimal performance.
  • Support the development of team members.
  • Ensure client satisfaction through operational excellence.
  • Monitor key performance metrics.
  • Facilitate training programs for staff.

Must Have skills

Analytical skillsLeadershipCommunicationProblem-solvingTeamwork

Nice To Have Skills

Project managementCustomer serviceAdaptabilityData analysisConflict resolution

Job Keywords

process managementoperationsteam leadershipclient satisfactionanalytical skills

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